Parking+

Parking+

As part of a larger group, we are used to dealing with big portfolio contracts. We therefore have a thorough understanding of your expectations and the importance of enhancing the overall efficiency of your car park.

We manage 20,000+ car parking spaces in the UK and have ten years’ worth of knowledge and experience delivering our creative solutions to a wide range of sectors.

Using this experience – and by tuning in to your pressure points and your objectives – we will create an effective and reliable tailored package, allowing everyone to benefit from a better parking facility.

With our technological blend, the data collected from your car park can be analysed and organised into valuable insights, which you can then use to understand and predict customer/visitor behaviour patterns.

Live Reporting
All members of Ocean Parking’s Mobile Response Team are equipped with live reporting technology which enables them to perform a range of added value reporting services, which are automatically escalated to the client management team.
Health and Safety Reporting
Our parking staff constantly assess and report Health and Safety issues throughout the sites we patrol. Any findings during these patrols will be reported directly to the onsite team and the client. We will offer full assistance in rectifying or making safe any issues that arise.
Park Mark Accreditation
Ocean Parking will support the client in bringing all aspects of their car park to the highest standard to achieve the Park Mark Safer Parking standard, and we will obtain it on their behalf.

Customer Service Training
Every member of staff receives extensive customer service training, concentrating on first contact and communication skills. Our staff are sourced from the local area and therefore have the knowledge to advise members of the public on available parking, parking restrictions, local amenities, events, tourist information and directions.
Conflict Management Training
The entire Ocean Parking team is trained in conflict management, and our mobile team are also issued with body worn cameras to deter and protect against verbal and physical abuse.
SIA Licensing
All Ocean Parking team members have active Security Industry Authority Licenses. This enables the visiting operatives to provide additional support to the onsite security team and also provides a free-of-charge uplift in the security presence. All operatives are also screened to British Standard 7858. And as an Approved Operator of the British Parking Association, we work to the highest professional standards.