The ‘Vector’ mobile response team is the first of its kind in the UK. Vector acknowledges that whilst the requirements for parking services are greater during daytime hours, there is undoubtedly a requirement for these services overnight and, additionally, there is greater requirement for a licenced security presence. By combining these departments, we have created a fast and efficient ‘round the clock’ solution that enables us to add value to the core services we deliver.
“We guarantee you will save on supplier and third party contractor costs if you use our combined services.”
Not only will customers benefit from a free of charge security presence every time Vector visit your site, our other services are easily integrated together, such as:
By consolidating your supply chain, our integrated solution helps you to reduce your fixed costs and improve your organisational flexibility and service quality.
Unlike companies whose business model solely relies on ANPR, we have invested in a 16 vehicle mobile fleet who operate 24/7 and will respond to any of your requirements in under 60 minutes. The chargeable security services we deliver also offset the running costs of this response team, so there is no pressure for our team to issue PCNs to make our services sustainable. As a result, our teams deliver a safer, smarter, fairer car park management solution.
As standard, every vehicle in our response team is branded to provide an overt security presence, as well as a visible parking contravention deterrent. Each vehicle is also equipped with the following items as standard:
In addition to being highly trained parking services operatives, our Vector response team also benefit from holding a Security Industry Authority (SIA) licence, First Aid at Work, WorldHost Principles of Customer Services and conflict management qualifications.
Parking data is a largely untapped, yet invaluable resource which provides indications of wider trends that enable informed decisions in other business areas.
By combining data from ANPR, Payment Kiosks, PayByPhone and even EV Charging points, we can assist you in streamlining your operations and provide you with predictive analytics.
Ocean Parking processes 14 million vehicle movement transactions per year, which means we ‘do’ big data, but how can that benefit you?
Security is where it all began for Anchor Group Services 30 years ago and is still very much at the heart of the business. We offer:
The last decade has been notable for a fresh wave of visitor habits, and individuals have more choice where to shop and work than ever before. During challenging times for managing agents and retailers, it’s vitally important to satisfy the growing aspirations of your visitors.
We provide clean, useable and safe environments which have measurable influences on your visitors’ and customers’ expectations, wellbeing and return visits.
Our property maintenance division can deliver cost effective and innovative solutions, including:
I’m really impressed with the team’s prompt efficient responses to all requests, their professionalism in dealing with the smallest or largest of tasks, and the excellent completion of those tasks.
Regional Facilities Manager
They listened carefully to our requirements and devised an effective but sensitive solution to this emotive issue.
Shopping Centre Director
Anchor has provided excellent control room management and staff for the entire site over the past number of years.
Operations Director
Since the initial contract award their approach to partnership has made it easy for us to award them a further 14 contract locations, predominantly in the retail sector. Ocean Parking are now the only parking company my team and I will use on our retail property portfolio.
Property Manager
Ocean Parking have continued to demonstrate both their professionalism and support from the senior management throughout the contract, which has provided consistently high standards in the car parks. I am happy to recommend their services.
Centre Manager
They are a true service partner in every sense. Collectively they understand our culture and continually adapt to meet our evolving service model and client needs. Their passion, flexibility, and commitment to support us in achieving service excellence is exceptional and promotes great working relationships.
Senior FM Associate